What is BitValey?

BitValey is a P2P trading platform for popular cryptocurrencies like BTC, ETH, USDT, TRX etc...Users are able to buy and sell crypto tokens in the fastest and most efficient way possible. You can either post offers or respond to offers already on the website.

BitValey makes exchanges between fiat currencies and cryptocurrencies easy and improves the overall trading experience for cryptocurrency traders.

P2P stands for Peer-to-Peer. All traders on BitValey enjoy a p2p trading experience. Each user can trade cryptocurrencies person to person, thus the transaction is completely based on your preference. Both traders can easily set the payment method and location, and communicate with each other to successfully finish the trade.

Escrow is a legal concept describing a financial instrument whereby an asset or escrow money is held by a third party on behalf of two other parties that are in the process of completing a transaction.

Our escrow system protects all the trades on BitValey until the end of each transaction. The seller’s fund will be held by an escrow on behalf of BitValey. You do not need to deposit any money on our platform. The buyer sends the money directly to the seller only once the escrow has been funded; The fund is held in the escrow in the name of the user temporarily. Then after the seller confirms that they have received the payment, the escrow is released and the tokens are sent to the buyer’s wallet. This process allows buyers and sellers to complete trades safely and trustfully.

No! Our service is 100% non-custodial. BitValey NEVER holds users’ funds. Our non-custodial service allows each user to fully control their own digital assets so their funds remain secure. You can send or receive cryptocurrencies directly with your own wallet.

Once the trade starts, BitValey sets a time limit for each step that occurs afterwards. Depending on the reactivity of the traders and the payment method, a trade can take less than 2 minutes or a maximum of 40 hours. Here is the time limit for each step of a trade e.g.

  • Agree on terms: 25 hours
  • Fund escrow: 2 hours
  • Pay: 2 hours
  • Release escrow: 16 hours

There are two exceptions to the time limit for payment - Transferwise and Local Cash. The time limit for Transferwise is 16 hours and the time limit for Local Cash is 72 hours.

Is P2P available on the web or app?

Users can now buy and sell USDT, BTC, ETH, BNB and BUSD through BitValey P2P on BitValey.com

If you can not resolve the disagreement between the two parties, you can click on the “appeal” directly contact with our customer support service via live chat or email. It will assist in resolving the issue. When a trade is in appeal the crypto will stay locked until the case is resolved.

Our customer support will contact the users involved in the dispute as soon as possible via email. Currently, only English support is provided for dispute handling, please be prepared to provide evidence, for example proof of payment from banks, in English in order to facilitate the investigation.

The commission fee on BitValey P2P is 0.4% now.

What are the coins that I can trade on BitValey P2P?

Currently we support trading of BTC, USDT, ETH, BNB and BUSD.

Users can sell from a minimum of 1.00 BTC, to a maximum as much available in wallet.

Yes, the set of fiat currencies you can trade is determined by users’ KYC region. For example, if you and a foreign user are both located in SouthEast Asia, then it is highly likely that VND and MYR are all available to both of you

Total trading amount indicates how much crypto assets you want to Buy/Sell.

Users can find 2 types of limits when editing ads: The first is the crypto trading amount limit, which defines the range of the total amount of your ads. The second is the Fiat Min/Max order limit, specifying the min/max amount your counterparty can take per order.

You will receive a email notification if you’ve enabled it before.

How do I pay for my purchase in fiat?

You have to follow the instructions provided on the order detail page and make a transfer to the buyer’s account with the indicated third party payment app or bank transfer. After that please click on the button “I have paid”

There are many payment methods available on our platform.They include: Bank Transfer, Local Cash(in person) Cash Deposit, International Wire, Wechat Pay, SEPA transfer, TransferWise, Alipay, Western Union.

After they place the order.

No, for security reasons, when adding a new payment method, we only allow using the name from verified KYC information as the account owner’s name. If there is a mistake in the verified name, you will have to contact customer support to correct it before you can add the payment method correctly.

The payment time limit is usually preset by Maker. When posting ads, Maker can choose how long they would like to receive/make payment.

Domestic Payments ranging from 15min - 6 hours and International Payments ranging from 12 hours - 5 days